We charge an $85 Diagnostic fee in our service area during normal business hours. This fee covers our technician to drive to your home and evaluate your current problem. If the repair is deemed minor, the $85 is all you owe. If repair parts are needed or a more involved labor repair, this total price will be quoted to you before any repairs are made. We only proceed with your approval. If you decline the repair, we will collect our $85 and be on our way. After 4:30 p.m. or on weekends or holidays, the overtime Diagnostic fee increases to $125. Everything is up front and honest – no games played.